No modern business with an online presence can operate without an IT team of some kind. They are essential to look after web, software, and app development, cybersecurity protection, and other back-end processes that aim to create a seamless experience for the front-end user. Some larger organizations will have an in-house IT department. However, most companies will benefit from the back-end expertise of an external service provider. Here are some key reasons why.
Having an in-house IT department is not a realistic solution for the majority of small to mid-sized businesses. Hiring full-time, experienced professionals for a range of different business needs is a considerable cost in addition to storing all of your computers, servers, and other related assets in-house. Opting for a back-end as a service option can therefore cut a lot of unnecessary costs, allowing the business to only pay for the services they require. For instance, hiring a professional while a particular project is completed, after which only pays for the maintenance costs.
When hiring external back-end professionals, the time-to-market of specific projects is more likely to be much faster than with an in-house team. Such a third-party service ensures that they have enough resources and professionals to devote their time to your project and aim for a quick turnaround. Additionally, they have likely encountered similar tasks with other clients and so you can expect a highly structured and organized approach when it comes to the roadmap and completion deadlines of your projects.
External BaaS agencies typically have dozens, if not hundreds, of workers taking on different projects. Their experience levels of them vary differently as well as each will be specialized in a different area within IT or a different set of programming languages. Therefore, once you discuss the particular needs and expectations from their service, they will be able to assign the most knowledgeable and experienced professionals to consult you and answer any questions or concerns.
With the vast availability of resources, third-party back-end service providers will be able to help you with personalized solutions tailored specifically to your business needs. This is not something that a business may have the time or resources to do on its own. For instance, certain business management software will have basic modules catered for various organizational processes, such as CRM, HR, Marketing, Payroll, or Accounting. However, if you want them to be fully integrated and seamless based on your particular industry and other processes, this will require additional back-end expertise.
Maintenance and monitoring
The maintenance and monitoring of your systems and software are key in ensuring smooth operations and quick problem detection to avoid more damaging consequences. Global back-end service organizations often have remote workers around the world who are able to monitor your systems 24/7, detect any issues or suspicious activity and sort it out as quickly as possible. This is particularly important in terms of cybersecurity attacks, which could damage not only the company financially but its trustworthiness and reputation as well.